Terms of Service
for private commissions

General Terms

  • Prices are subject to change based on demand. 

  • I have the right to reject any order for any reason.

Payment

  • Currency accepted is USD, EUR or CZK and can be paid through PayPal or Czech payment service (bank transfer)

  • Commissions are paid 50% upfront and 50% after sketch approval.

  • Don’t send me any payment before I have accepted your commission and requested you to send me the payment.

Process and delivery

  • The time it takes to finish your commission varies 1 week – 2 months depending on factors such as health, the complexity of the commissioned piece or unexpected events. 

  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. (if not specified otherwise) I can help you with the printing process in your local printing shop or your printer. Just ask 🙂

Revisions

  • You get 3 rounds of possible changes on the commissioned piece included in the price.

  • A fee will be added if you want something changed on the final drawing – unless a misunderstanding from my side has been made.

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

Copyright and Usage

  • I, S1MoonKa (the artist):

    • I reserve the right to cancel and refund the order at any time for any reason.

    • I retain all copyrights over the commissioned artwork.

    • I will NOT claim the intellectual property (IP) of the commissioned artwork.

    • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

    • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books. 

  • You (the customer/commissioner):

    • You may upload the commissioned artwork on any website and social channels.

    • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

    • You may NOT alter the commissioned artwork without my (the artist’s) consent.

    • You retain the rights to the intellectual property (IP).

    • You CAN use the commissioned artwork for commercial purposes with my (the artist’s) written consent.

  • The following is considered copyright infringement:

    • Reproducing/using the copyrighted artwork commercially – means making money off it in any way not excluded from these terms.

    • Claiming the artwork as your own

    • Altering the artwork without my consent 

Cancelation and refund policy

  • The buyer is not allowed a refund once I started working on the commission.

  • If for any reason I am unable to start your commission you will receive a full refund.

  • If you cancel your order before I started it, you can get a full refund.

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

♥ What will you get from me? ♥

  • Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)

  • Sketch and/or final sketches that you must accept before I continue the work

  • Insight and involvement in color plan (depending on the complexity of the commissioned piece)

  • Full-resolution file (A4/A3 format at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.

Thank you very much for reading my Terms of Service!